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Life lines
The feature of waiting for additional time for an invested player
to make a selection if he is disconnected is termed as a Life
Line.
On certain types of tables (All tournaments and some specifically
marked ring game tables) normal Disconnection Protection
feature will not be available.
On these tables, when a player who is invested in the current pot
and gets disconnected, the system will wait for additional time
for the player to reconnect and make a selection. The amount of
time for the additional wait depends on current pot size.
Life Lines in our Multi-Table Tournaments will be calculated as
below based on the pot size.
No time added if Pot size is up to 5*X
- 20 seconds if the pot is more than 5*X and upto 20*X
- 30 seconds if the pot is more than 20*X and upto 40*X
- 45 seconds if the pot is more than 40*X and upto 80*X
- 60 seconds if the pot is more than 80*X
X is the big blind Amount if its a Flop game
or lower limit of the stakes for 7 Card Stud games.
For tournaments, this big blind amount or lower limit of the stakes
would be based on the level of the tournament at the time of the
disconnection.
System will wait for additional time only if the current player
who gets disconnected is
a) Invested in the pot and
b) His current options does not contain Check option.
If the current player who gets disconnected does have the Check
option available in the option set, then system will automatically
invoke the Check option for him without waiting for
the additional time.
Click here
for more details
Checking Hand History logs just got a lot simpler.
You do not need to request for Hand History requests via email any
more. Thats right!! You can now get your Hand History Logs
by going to the Hand History folder available on your computer and
open them with any Text Editor like Note Pad, MS Word etc.
The Hand History Folder is available in the Empire Poker Client
Installation Folder. The Empire Poker Installation Folder is the
folder in which you have installed the Empire Poker software. In
all probability your Empire Poker Client Installation Folder would
be at: C:\Program Files\EmpirePoker. Hence the Hand History Folder
would be at C:\Program Files\EmpirePoker\HandHistory
You also have an option to change the number of days or the size
of the Hand History folder after which the oldest Hand History logs
would be deleted. By default we have set this as 10 MB or 30 days
whichever is earlier. You can do this using the menu option Hand
History Logs Configuration.
Check your logs and improve your play.
Time Bank
Time Bank feature is available at all tournament tables on EmpirePoker.com
to allow players more time for important decisions.
A 30 second Time bank is allotted to each player when joining the
tournament and 10 more seconds are added to a player's Time Bank
after every 3 levels.
If a player needs more than normal time to decide on a action,
the player can use the time available in his Time Bank, which depletes
with every use. To use the time bank, the players need to click
on the button which appears just 5 sec before time to act elapses.
If a player fails to act in time or even click on the TIME
button, the Time Bank gets activated automatically if both of the
following conditions are met:
- The player is connected to the system and his/her time to act
expires
- The player has money invested in the pot
Sit & Go Multi-Table Tournaments
We are adding more to our Single Table tournaments, but firstly
Single Table Tournaments are being renamed as Sit
& Go Tournaments as we have also added 2-table and 3-table
Sit & Go Tournaments.
Sit & Go Multi-Table tournaments are available under the Sit
& Go Tab in the lobby.
Late Registration
The Late registration feature allows a player to join in a Tournament
even after it has started. Late registration will be offered in
all our regular tournaments. Late registration in a tournament will
close when one of the following events occur:
- One (1) Player gets eliminated from the tournament.
- 1st level in the tournament is completed.
- All tables are filled up and no empty seats left.
A Registered player can un-register from the tournament only 15
minutes before the tournament start time.
Click here
for more details
System Health Page
We have introduced the feature of informing you the reason behind
a disconnection from our game servers to help you solve the problem
faster. There are many reasons why you can get disconnected from
our servers. They are as follows:
- You can get disconnected from the Internet.
- There is some connection problem between your ISP and our game
servers.
- There is some technical problem with our game servers.
Whenever you get disconnected from the Internet, you would get
a dialogue box informing you that you are presently not connected
to the Internet.
In case there is a connection problem between your ISP and our
game servers or there is some technical problem with our game servers,
we would pop up a webpage which would show the status of our game
servers in 30 seconds in case of initial connection and 45 seconds
in case of reconnection.
We hope this helps you understand the reason for the disconnection
so that you can resolve it if the problem exists at your end.
Login using the Screen Name:
You can now login to the client using the account name as well as
the screen name. It is also possible to login to the My Account
section on the website using the account name as well as the screen
name. This is to avoid any confusion you would have between the
account name and the screen name.
The Account Name is used for all the transactions carried out in
your account. This is the name that you select at the time of registration.
The Screen Name is the name that appears to other players while
you are playing and it can be different from the account name. The
option to change the Screen name is presently available only for
our real money players. All real money players have the option to
get their screen name changed once every Six months
If you have any questions, please contact our 24/7 Customer
Care Team.
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